Is this your first time visiting a casino? This page provides information mainly about the most frequently asked questions including how to change chips to enjoy a game and how to use the machine games.
Q1I saw people using chips for table games. How do I get those?
You are right. You need to use various amounts of chips for the table games at the casino. Not sure how to get chips? Here is a simple way. Simply ask the dealers at each table that you need to exchange cash for a certain value of chips.
Q2 I am interested in playing machine games, but I am not sure about which machine to use. Is it ok to play with any machine?
Yes. Machine game seats are not reserved. You can enjoy any game as long as there are available seats. If you cannot find a “try again” lamp indication on the top of the machine, or when credits (coins) remain on the machine, please call a member of the staff and ask, and then carry on with the game.
Q3 To play machine games, do I need to ask the dealer to exchange chips or coins?
No.Kangwon Land’s casino machines work with cash bills.Insert your cash, and you will see the coins going up in the machine. You can also re-insert the machine ticket issued during the game.
Q4 I have spotted beverage vending machines. Where do I pay to get drinks?
You don’t need to pay. Those beverage vending machines can be used by customers for free. You can help yourself freely while using our casino. Cups are available near the machines. Enjoy your drinks absolutely free as long as you are in the casino.
Q5 Is it OK to take out some casino chips as souvenir?
Yes. You can take out your leftover chips after the exchange at any time. You can also bring back those chips for use at your next visit..